Frequently Asked Questions
Everything you need to know about your next favorite piece.
What materials are used in Jewelri pieces?
We use premium materials including 14k and 18k gold plating over sterling silver, as well as ethically sourced gemstones and high-grade cubic zirconia for lasting brilliance.
How should I care for my jewelry?
To maintain shine, avoid contact with perfumes, lotions, and water. Store your pieces in the provided Jewelri pouch and clean gently with a soft, lint-free cloth.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping varies by location but generally takes 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please note that for hygiene reasons, earrings are final sale unless defective.
Do you offer a warranty on your products?
Yes, every Jewelri purchase includes a 12-month warranty covering manufacturing defects. This does not cover accidental damage, loss, or normal wear and tear.
Are your diamonds conflict-free?
Absolutely. Jewelri is committed to ethical sourcing. All our diamonds and gemstones are procured from suppliers who adhere to the Kimberley Process.